The Person of Trust

The Person of Trust is available to all colleagues at the PAYBACK GROUP as a POINT of Contact for sensitive, interpersonal issues that affect working relationships and cannot be addressed at any other POINT of Contact.

What does this mean?

At the PAYBACK GROUP, we stand for an open communication and culture in which a direct and trusting dialog between colleagues and their managers is very important. We want to continue to foster this. Therefore, this way of communication is still our "first choice".

There are also dedicated POINTS of Contact for certain topics or questions that you can contact directly.

The Person of Trust is an addition - not an alternative - to the already existing POINTS of Contact.

What does the Person of Trust do?

This depends entirely on the situation and the individual concern.

Basically, the Person of Trust has an open ear and listens. They support you in finding your own solution or in finding a way to address your concerns directly.

The Person of Trust is neutral and committed to 100% confidentiality and discretion. Information about your concerns or your name will not be disclosed without your consent.

Who is the Person of Trust and how can you reach them?

You can choose between an internal and an external contact person - but please make a fixed decision for one of the two.

Stephanie Stefanski (internal) or Rita Kahrig (external) are available to you as a Person of Trust.

Contacting them is simple and straightforward. Reach out to one of the two directly via e-mail or phone (or in Stephanie's case also via Teams or in person) and arrange an appointment.