HR TEAM
An overview on the HR team can be found here.
HR NEWS
Self Service HR – current status:
- All colleagues can find all the functions and overview of contract details in Self Service HR - such as viewing and changing personal data as well as these functions: e.g. the sickness overview, the link to the Vacation Tool, or the display of your company assets.
- You will already be familiar with the review area with the partial function of goal setting which you can now access again. You can also view your documented annual goals and, if necessary, add or adjust them.
- Additionally, further features will be added in the future. These will include the mobile solution when you’re on-the-go. We still need a bit of time here because this is one of the more complex topics - but we're on it!
- For all disciplinary leaders, the functionalities of Manager Self Service (MSS) are also automatically visible, such as the overview and details of team members. Here, too, there’s an upgrade: New, for example, is the overview of team absences or your current jobs.
Please complete the following in the Self Service:
Please check your data in the tool and pay special attention to the following points:
- Your personal data: Some of which you can enter or change yourself (e.g. address changes, children and emergency contacts).
- Your data protection consents (the corresponding consent texts are stored in the tool):
a) We have already carried over existing consents for BUBBLE (photo and birthday without year) as well as the consent for IT private use from perbit.
b) The consent for your managers to see your complete date of birth (incl. year) in the tool is new. This means: Please select yes or no here. - Your company equipment: the equipment provided to you by IT and office management will be listed in the new system, so that you can view everything.
HR mailboxes
We ask you to submit all documents digitally:
| All inquiries around recruiting, team talent acquisition #weareonhire | karriere@PAYBACK.GROUP | |
| Entry documents and questions for the onboarding team | welcome@PAYBACK.GROUP | |
| Questions & changes to your employment contract | HR Relationship Management team: team of Nadine Polte | |
| All inquiries regarding payroll, supplementary insurance/direct insurance (bAV), private health insurance certificates PKV, certificates & confirmations, vacation tool, ESS & MSS |
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| Resignations of the employment contract | Please hand it over personally to your HR contact person (due to the current situation: please send a scan in advance to your HR contact person in advance and send the original notice by mail in due time to the attention of your HR consultant | |
| All inquiries around the topic of vocational training, apprentices | ausbildung@PAYBACK.GROUP | |
| All inquiries around the topic of transportation benefits | personal_transportationbenefits@loyaltypartner.com | |
| All inquiries around the topic absences | You report your illness in the Self Service HR portal, please send any special requests regarding your illness to payroll@payback.group If you cannot report your absence in the Self Service Portal, use (personal_absences has been deactivated in April 2024) | |
| Timesheets for students | stundenzettel@loyaltypartner.com | |
| All related topics for students | students@PAYBACK.GROUP |
We're saying #byebyepaper and therefore sign all documents via DocuSign or Adobe.

