FAQs
Here we try to answer the everyday questions about information security. In order to provide you with the most up-to-date and practical help possible, this overview is constantly being expanded and updated.
Information security generally refers to the protection of information against hazards or manipulation and the resulting serious economic damage. First and foremost, therefore, unauthorised access to data or its unauthorised decryption by third parties should be prevented.
One of the objectives of information security is therefore to ensure that the
- Confidentiality of information (only authorized users may have access to the information intended for them in order to read, process or edit it)
- Integrity of information (unnoticed changes by unauthorized persons are not possible/prevented)
- Availability of information (access to information in an assured manner, system failures are prevented)
There is no precise definition, but the term is generally used to describe the protection of IT infrastructure, information systems and related resources in terms of confidentiality, integrity and availability.
Information security focuses primarily on digital data on computers, servers and mobile devices. Therefore, information security and IT security are often equated. However, information can be stored in different forms on different systems and is therefore not limited to digital data:
IT security refers to a sub-area of information security and is intended to ensure the protection of a system in which humans and certain technologies are integrated.
Information security, however, is more far-reaching than IT security, as it does not focus solely on the digital form of information. Instead, non-technical systems are also covered. These include, for example, the paper archive, company premises or sensitive company data that must be protected.
An IT security incident is an unwanted event in an information system and/or network that poses a threat to computer or network security in terms of availability, integrity and confidentiality. Such incidents can result in the destruction of data and the disclosure of information.
You can support us by immediately reporting security incidents such as lost or stolen hardware, malware or somethind similar to the Helpdesk (helpdesk@loyaltypartner.com). The Helpdesk can process your request as quickly as possible at any time.
If you report a security breach to us, we initiate a series of measures to deal with the incident. These actions depend on the type of security breach. For example, stolen or lost smartphones are remotely deleted while RSA tokens are blocked.
Physical security refers to the protection of hardware, computer equipment, and other IT resources from external physical threats such as unauthorized access, theft, or loss of backup media during transport to remote locations.
Application security refers to the security measures built into a software application itself to provide a secure computing environment. Typical application security measures include application authentication, an access matrix for different user levels, input validation to avoid application errors such as buffer overflow, application logging capabilities, etc.
Do not share your personal information online. This includes :
- Name;
- Private address;
- E-mail address;
- Telephone number, etc.
Make sure that your connection is encrypted when you fill out online forms or log in somewhere.
Change your passwords regularly, use complex passwords, and keep them secret.
Further information can be found on our awareness page.
You should choose a hard to guess password and keep it as secret as possible. Passwords should also be changed immediately if a password needs to be reset, or after receiving a new password.
Further information can be found on our awareness page.
Follow these rules:
- Enable "automatic update" features for anti-virus, anti-spyware, and software products
- Activation of a personal firewall
- Keep passwords secret and change them regularly.
- Keep portable storage media safe and secure
- Encrypt sensitive data
- Secure your data
- Don't visit suspicious websites.
- Do not open emails or attachments from strangers.
Also, be sure to keep your data secure when using public wireless networks and/or public computing facilities.
Further information can be found on our awareness page.
As a "smart" Internet user, you will stick to the following tips:
- Install antivirus and repair software with the latest virus signatures and definition files;
- Run full system scans on a regular basis;
- Install or enable personal firewall software to protect your computer from network intruders;
- Keep the software up-to-date by installing the latest updates;
- Enable password protection on your computer and change your password regularly to protect against unauthorized use;
- Do not use software downloaded from the Internet unless the software comes from a known and trusted source;
- Avoid disclosing your personal information unnecessarily
Further information can be found on our awareness page.