FAQ's general

It is a single sign on (SSO) - use your Windows login data. 

Sure, just search for "self service"

You can change your private data and your bank details yourself in the tool. HR does not need any additional notification.

Please open a ticket and describe the error there. Please do not include any personal data or screenshots showing personal data. Please only explain the issue in text form.

Yes you can. Click on the settings options in the upper right corner and change the language to your preferred language.

You will be automatically logged out 60 minutes after login, but you will be notified before.

The previous consent was for the use of the day and month, i.e. without the year of birth. The executive will now also see the year of birth in the tool if consent is given, which is why new consent is required. 

No, that is not sufficient. As before, please also notify your manager and, if necessary, the assistant immediately if you are unable to work due to illness. The notification via the tool replaces the notification to the personnel_absence mailbox. This is no longer active. 

From the 3rd day of illness (attention, the weekend counts) you are obliged to request a certificate of incapacity for work from the doctor. In Self Service, please enter your times of absence, the certificate is no longer necessary. Important: For people with statutory health insurance, this obligation to upload a document has been eliminated since January 2023, as doctors send an electronic certificate to the health insurance companies, which we as employers can retrieve. However, since this process does not always work yet, those with statutory insurance can also use the upload function in the tool. Nevertheless, report sick for each day via the portal in any case. Privately insured please upload directly the certificate of incapacity for work in the Self Service from the 3rd day.

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