Crisis Communication

Crisis situations are exceptional situations in which it is important to be prepared. If such a situation arises, the PAYBACK GROUP forms a pre-determined crisis team. Every crisis is different, so the situation has to be handled differently.  

The individual communication strategies are outlined below. These are for informational purposes. If such a situation occurs, the colleagues of the PAYBACK GROUP will be informed about further steps via the respective channels listed.

Incident concerning the building (water, gas, damage disfunction)

Incident power failure

Incident concerning LP systems (e.g. Datacenter - no communication by E-Mail/MS Teams possible)

Incident force majeure (natural disaster, terror, etc.)