Firewall change process incl template
To request a normal firewall change, those who are not urgent or timely critical, please use the following template : „OIT_Firewall_Change_Request“ ( average operation time 1 week )
For critical, not plannable changes please use the „OIT_Emergency_Firewall_Change_Request“ template!
Please be aware that we do not accept changes which are
- Not send by one of the templates via E-Mail to the Helpdesk
- Not filled out completely (attached Excel sheet)
Firewall changes which are already approved by another CAB (example PB Global CAB) are pre-approved and doesn´t require approval by the OIT CAB. (But you have to fill out the template anyway)
Please copy the following unc path in your explorer. In the folder you will find the template: \\MUC-FILE03\Data\PAYBACK\Divisions\IT_Operations\Office_IT\_Public\00014_FW_Change_Form\IP-Addresse-Template.xlsx
Apple users please copy the following unix path in your finder. In the folder you will find the template::
//muc-file03/Data/PAYBACK/Divisions/IT_Operations/Office_IT/_Public/00014_FW_Change_Form/Apple_User/OIT_Firewall_Change_Request/IP-Addresse-Template.xlsx