General Information:

The ADS (or Amex) account allows you to access the Amex intranet and various Amex applications. ADS is an abbreviation and means Active Directory Source. In your Browser you will find preset bookmarks. Under the tab “Corporate AMEX Websites” the most important links are listed. Not every employee of the Loyalty Partner Group needs an ADS account. If you are not sure if you need an ADS account, please contact your team assistant.

Please be aware that an Amex ADS account implies some rules, obligations and tasks. These concern

- annual compliance trainings
- Login on a regular basis
- password changes

Account and Login:

Request your Amex ADS account Here!

You will receive your access as soon as your account has been created. We can’t accelerate or influence this process, because Amex is responsible for creating your account. Please note that the initial password must be changed within 4 days from the date of receipt.
Once you received your access data, you have to log in with this account at least every 60 days. If that doesn’t happen, the account will be deactivated by Amex. Re-activating is a long, laborious process and can only be executed by the Amex Helpdesk Hotline. Additionally the password of your ADS account must be changed every 90 days.

E-Mail:

Amex also creates an Amex E-Mail address for you. E-Mails that you receive with your @aexp.com address will be forwarded automatically to your Loyalty Partner, Loyalty Partner Solutions or PAYBACK E-Mail address.

Compliance trainings (Amex Enterprise Essential Trainings):

Due to your Amex ADS account you are obliged to complete several online trainings every year. These can be found in the Navigator tool. Depending on the department you are working at, the trainings might be different and must be completed by the particular deadline. Should these obligatory trainings not be completed on time, an information is send to the management.

Request your Amex ADS account Here!

Links to ADS Tools:

The SQUARE: please connect to Amex VDI
Password Change:https://widev.tims.intra.aexp.com/Citrix/XenappWeb/
Amex Support Helpdesk:http://techcare.aexp.com/
Compliance Trainings:https://amex.csod.com/
Amex Helpdesk Phone: 00800 2639 4357